On second thought, get a rope. Then again, maybe I should reach out to some old friends from Queens. This qualifies as “a deserving to be hung out a window by the ankles offense”:
I had just brought my husband home from Red Lodge, where he had some blood drawn for labs. The Sugar Beet Baron wasn’t feeling right and had just laid down. I decided to check his blood sugar, to be sure that nothing else was going on. It was okay. The phone rang while I was reading the glucometer. For some reason, I picked it up.
Caller: Can I talk to the Baron?
Me: May I ask who’s calling?
Caller: John Doe.
(Who I do not know personally, but I know is an auctioneer.)
Me: May I ask what this is in reference to? My husband has been sick, and he is resting right now.
John Doe: I didn’t know that he was sick. I’m calling because I heard that your father-in-law and the Baron are selling the farm and all the equipment.
Me: This is the first that I’ve heard of it.
John Doe: Well, I’m with Dough Auctioneering and our business. . .
Me (interrupting): I just told you that as the Baron’s wife, I haven’t heard anything about selling. So, if you heard that my father-in-law is selling, maybe you should be calling him.
(This is when I hung up.)
*************************
A few hours later, I was in the yard, filling bird feeders. A Suburban pulled into the yard. An area realtor got out.
Me: The Baron isn’t up to company.
(Let’s not bring up the fact that you’ve never been company before.)
Realtor: Is he really, really bad?
Me: No, he’s really, really resting.
Then we lapsed further into the realm of the ridiculous. He asked questions as I answered them, wondering why we were having a conversation in the first place.
He went back to his Chevy and said, ” Oh, before I forget, I have something for you.” He handed me three sheets of paper that he’d printed off the internet - another cancer cure. I went inside before I threw it away.
********************
The next morning I decided to call John Doe.
Me: May I ask who I’m speaking with?
John Doe: This is John Doe.
Me: Good. This is Moos and I wanted to speak with you in regards to the telephone conversation that we had yesterday. I think that the conversation should have ended once I told you that my husband had been sick.
John Doe: I think that there was a misunderstanding. You don’t understand my business.
Me: No, I don’t think that I misunderstood. I think that if you couldn’t have ended the conversation I understood completely. You continued on, telling how “you heard that we were selling the farm and all the equipment”. I told you that I didn’t know anything about that, and you just kept right on going.
John Doe: You don’t understand my business.
Me: And then you have to tell me about “your business”. I do not live under a rock. I know who you are and what “your business” is.
John Doe: You don’t understand my business.
Me: I wasn’t aware that you drummed up business like a vulture.
(Hung up.)
**************
And now the moment you’ve all been waiting for. The letter from John Doe. Only the names have been changed to protect the guilty.
Dear Mrs. Moos:
The purpose of this is to convey to you my sincere apologies for any offense you may have experienced with respect to my call on Monday.
I noticed a sort of general feeling of unfriendliness, and I knew that I must have done something wrong when I called. I will not even begin to give an explanation to what led up to my call, but I’d like to take this time to say I’m terribly sorry to you and the Baron. I would prefer speaking in person, but I sense that would not be of interest to you.
Let me assure you that what happened in your case is not typical of John Doe’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at ———–.
Sincerely,
John Doe